CONTENT MODERATION POLICY

Mingo moderates content and behavior to keep audio and video conversations safe, respectful, and comfortable.

1. What We Moderate

We may review profiles, usernames, photos, messages, reports, call metadata, payment signals, and other available content or activity needed to investigate safety concerns.

2. Prohibited Content and Activity

• Sexual services, escorting, explicit content, or grooming.
• Harassment, hate speech, threats, or violent content.
• Fraud, scams, phishing, spam, or malicious links.
• Off-platform payment requests or paid meetups.
• Illegal goods, drugs, gambling, or money laundering.
• Child safety violations or any content involving minors.

3. Review Process

Mingo uses user reports, automated detection, safety signals, and manual review. We aim to review flagged matters promptly, with priority for urgent safety risks.

4. Enforcement Actions

• Content removal.
• Warnings or feature limits.
• Temporary suspension.
• Permanent termination.
• Coin adjustment or forfeiture in misuse cases.
• Reporting to authorities where appropriate.

5. Appeals

Users may appeal moderation decisions by contacting support@talkmingo.com.