Mingo Trust & Care

Safety Center

A clear look at how Mingo helps keep audio and video conversations respectful, verified, and easier to control.

Our Approach

At Mingo, your comfort comes first

Mingo is designed for friendly conversations while putting privacy, consent, and personal boundaries at the center of the experience.

We combine moderation, user reports, account checks, and safety policies to reduce harmful behavior and keep the community welcoming for users and listeners.

People enjoying a safe Mingo conversation

Safety Tools

Smart Risk Detection

Mingo uses automated signals to help detect spam, impersonation, abusive behavior, and unsafe activity across profiles, chats, audio calls, and video calls.

Human Review and Enforcement

Reports and high-risk cases are reviewed by our moderation team. Depending on severity, Mingo may warn, restrict, suspend, or permanently remove accounts.

Account and Listener Checks

We use onboarding checks, phone-based verification, and profile review to reduce fake accounts, scams, and misuse before conversations begin.

Reporting and Blocking

Users can report concerns, block accounts, and contact support. If a moderation decision feels incorrect, users can request a review through our support team.

Transparency Report

99.42%Latest Report

For July 2026, 99.42% of reviewed Mingo activity followed our Community Guidelines.

Safety Resources

Compliance and Governance

Official contacts for compliance, complaints, and support.

Soumyajit Mitra

Grievance Officer+91 6290735934

Sigler Digital Solution Pvt Ltd

Platform owner and compliance contact+91 93305 35130

Safety Resources Beyond Mingo

Additional support networks and official services focused on your safety and care.

AASRA

Mental health and suicide prevention support.Visit Website

Cybercrime Portal

Report online fraud, harassment, or cybercrime in India.Visit Website

National Commission for Women

Support and complaint resources for women in India.Visit Website

Disclaimer

As an intermediary under Indian law, we provide a platform for users to connect and share content while enforcing our Community Guidelines. However, users are solely responsible for the content they create, share, or interact with, and we are not directly liable for user-generated content or actions, except as required by law.

Mingo is a conversation platform and not an emergency, medical, legal, or crisis service. If you are in immediate danger, contact local emergency services or the appropriate authority.